Return and Refund Policy
1, Returns: If you are not satisfied with our product, please contact us by email within 5 calendar days of receipt, and return the item to shelfman for a refund within 7 days of your purchase. returns can only be made once authorized by our customer service centre. Shelfman may not always take responsibility for the cost of the return goods depending on the reason for the return. Custom or made-to-order products may not be eligible for returns unless faulty.
2, Refunds: Once the returned product is inspected and approved, a refund is generally processed within a 5 working days, Refunds are typically issued to the original payment method.
3, Faulty or Damaged Products: If the item is faulty or damaged upon delivery, Shelfman likely offers repair or replacement, or partially refund.
For the most accurate details specific to your order, it's best to contact Shelfman directly or refer to their official return and refund policy documentation.